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‎03-27-2017 10:01 PM - last edited on ‎03-27-2017 10:39 PM by Retired

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

i'm forwarding some of my gmail to be printed on my HP eprinter, my printer's email is [Personal Information Removed]
(i did input a set of validation code that was sent to the printer from gmail and below is the same message i'm getting from HP everytime when an email is fwd.

 

Thank you for using HP's ePrint service. Your print job was received, but could not be printed.


ePrint Error
The ‘TO’ or ‘CC’ field of the email you sent did not include a printer email address.

For additional ePrint troubleshooting information, see this support page: www.hp.com/go/eprinthelp

HP Connected account owners can turn off ePrint job status emails at www.hpconnected.com. NOTE: HP Connected is not available in all regions. Sign into your account at www.hpconnected.com, select the “Settings” button for your printer on the Devices tab, enable the “Allowed Senders Only” option in printer settings, and remove the checkmark from “Enable email notifications for ePrint activity” option. NOTE: This option is not available in regions where HP Connected is not available.

 

please let me know [Personal Information Removed]

1 REPLY 1

‎03-27-2017 11:27 PM

HP Recommended

Hi,

 

Gmail has different way for scan to email setup. Please try

 

   https://support.google.com/a/answer/176600?hl=en

 

Regards,

BH
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