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- Re: getting error 1726: failed to add port monitor
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10-03-2012 08:12 AM
I'm at work away from my home computer - but I believe that the only firewall is just the Windows firewall. I also run AVG (free version), but I don't think (?) it has a firewall...
I'll look tonight after work - find the firewall and disable it, re-try the install, and let you know what happens.
Thanks.
10-03-2012 10:45 AM
Hi Jeff,
Sounds good, I would also suggest you temporally disable or uninstall the AVG software. I have seen in the past it can cause problems with getting programs installed. Let me know what you find out?
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10-04-2012 09:12 AM
Hi Jeff,
1726 Error Code are usually caused in one way or another by misconfigured system files in your windows operating system. Below is a link wrhich provides more detail on Error 1726. As this is not a HP tool I can't recommend you running the tool, but you may find that this can help you resolve the issues on your computer.
http://www.wiki-errors.com/err.php?wiki=1726
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10-04-2012 09:31 AM
Hi Jeff,
Thank you for the update. Let me know what you find out?
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10-05-2012 07:20 AM
Hi Jeff,
It sounds like you have some issue with the operating system on your computer. Have you considered backing up your data, and then run a full system recovery on this computer?
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10-05-2012 07:54 AM
Hi pcwizard,
I have considered it - and had a friend or two recommend it. I've never done one before. I have a large detached back-up drive that I might be able to use. Where should I look for reliable advice/instructions for doing a system recovery?
Thanks for your help.
10-05-2012 08:01 AM
Hi Jeff,
The manufacture of the computer should have created a partition on the drive or provided you CD's to restore the computer to the way it was when you purchased it. If you have a clone PC then you most likely need to reformat your drive and reinstall the operating system. If you have a OEM computer (Example: HP, Dell, ECT) there is most likely instructions when you are powering on the computer to hit F11 or F12 to recover the computer.
Note: Do not do anything until you have all your data backed up.
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