-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- hard reset passowrd of printer HP Laserjet pro M128

Create an account on the HP Community to personalize your profile and ask a question

04-27-2016 11:17 PM
sir i have set password in printer Hp laserjet M 128 in printer's screen but now i forgot it so how i will factory reset that printer
04-28-2016 05:45 PM
Hi @pandey_it,
I understand you are looking for instructions to factory reset your HP LaserJet Pro MFP M128. I will be happy to help.
Below are the steps to factory reset the printer, I found this on page 77 of the user manual.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory.
LCD control panel
1. From the product control panel, press the Setup button.
2. Open the Service menu.
3. Select the Restore Defaults option, and then touch the OK button.
The product automatically restarts.
Touchscreen control panel
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Service menu.
3. Select the Restore Defaults option, and then touch the OK button.
The product automatically restarts.
If this helps show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.
I hope this helps, and have a great day.
MarcelusWallace
I work on behalf of HP
★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!
