• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have an HP Photosmart premium printer and want to print booklets from Word 2010. When I do so, the text and photos come out compressed because the printer is putting in a border on the right edge. I need to print using A4 borderless but with duplex printing. I get a message saying these 2 are incompatible. How can I override this? If I print in A4 borderless, the text and photos look correct (and the same as on screen) but I need to print duplex as well.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Katiepic,

 

Printing borderless and duplexing is not supported at the same time. You will need to manually duplex the job by placing it back into the paper tray to print on the second side.

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi Katiepic,

 

Printing borderless and duplexing is not supported at the same time. You will need to manually duplex the job by placing it back into the paper tray to print on the second side.

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Why, that is an awful mandatory setting. It compresses all the documents, just because you want it printed on both sides. That's the entire reason I paid extra for the printer that did double sided printing. Why don't you warn about this issue before we buy these things?

HP Recommended

Hi DavidKelly,

 

Printing borderless (edge to edge) while attempting to duplex has never been a supported option on any of the printers that I am aware of. The issue has to do with the duplexing required to grab to paper to pull it back into the printer to print second side. If you are printing borderless (edge to edge) and then it attempts to duplex it will mess up the print on the first side printed. I hope that helps you understand the limitations of printing borderless and duplex at the same time.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.