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‎03-10-2017 08:04 PM - last edited on ‎03-11-2017 02:59 PM by Retired

HP Recommended

i had this printer for several years, never scanned on it, but now  that i need to pushing the scann button it dosent do anything

please advise what to do?????

1 REPLY 1

‎03-11-2017 04:23 PM - last edited on ‎03-20-2024 08:39 AM by

HP Recommended

@donnajj,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to scan from the control panel of your HP Deskjet F4180 All-in-One Printer.

 

This issue could occur if the scanning software is not installed on the computer. Also, there may not be an option to scan from the printer. Hence, you need to scan from the software installed on the computer.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the links below:

 

1. Scanning from the Computer (Mac)

 

2. Scanning from the Computer (Windows)

 

Let me know how this works.

 

Also, let us know the operating system installed on the computer from the links below: 

 

1. Click Here to Find Windows Operating System installed

2. Click Here to Find the Mac Operating System installed

 

You have a good day ahead.
 

Rainbow23 - HP Support.
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