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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I know how to change teh ink cartridges but I cannot find how to move the drums to get to the toner cartridge to be replaced. the online instructions do not show what to do

4 REPLIES 4
HP Recommended

Hi,

 

No, you don't need to move the drum. All you need:

 

Align the toner cartridge with the tracks inside the product, and then insert the toner cartridge until it is firmly seated.
NOTE: Compare the color label on the toner cartridge to the color label in the carousel slot to make sure the toner
cartridge color matches the carousel position

 

Regards.

BH
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HP Recommended

can you please show me where the toner cartidge is located and how to access?

HP Recommended

Hi,

 

Please start from page 62 of the following manual

 

    http://h10032.www1.hp.com/ctg/Manual/c03629244.pdf

 

Regards.

BH
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HP Recommended

the manual does not have or show instructions to move the toner cartridge to the front for replacement.

my touchscreen has a message that the toner is low but I cannot touch it to have the cartridge move to teh front for replacement like I can if the various color cartridges are low.

 

how do I get the toner cartridge to rotate to the front to be changed?

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