• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2012 10:05 AM

HP Recommended

HP Officejet 4500.  Installing for first time.  Aligning cartridges. Please wait.  This has been going on continually for up to 2 or more hours.  Why is it taking so long?

1 REPLY 1

‎02-09-2012 10:54 AM - last edited on ‎04-18-2016 04:19 PM by HP Administrator

HP Recommended

Hi,

It is not a normal behavior..

Please make sure to unplug any connected power cable and leave the power cable only.

Additionally, make sure to connect the printer directly into the power and not through any power hub.

 

Remove and print cartridges

Turn the device Off and then back On.

 

When prompted, insert the cartridges back and follow the alignment.. it should take several minute unless there is any other problem taing a place

 

You may find the instructions to remove and insert the cartridges below:

http://support.hp.com/us-en/document/c01952777

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.