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‎02-09-2012 10:05 AM

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HP Officejet 4500.  Installing for first time.  Aligning cartridges. Please wait.  This has been going on continually for up to 2 or more hours.  Why is it taking so long?

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‎02-09-2012 10:54 AM - last edited on ‎04-18-2016 04:19 PM by HP Administrator

HP Recommended

Hi,

It is not a normal behavior..

Please make sure to unplug any connected power cable and leave the power cable only.

Additionally, make sure to connect the printer directly into the power and not through any power hub.

 

Remove and print cartridges

Turn the device Off and then back On.

 

When prompted, insert the cartridges back and follow the alignment.. it should take several minute unless there is any other problem taing a place

 

You may find the instructions to remove and insert the cartridges below:

http://support.hp.com/us-en/document/c01952777

 

Regards,

Shlomi



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