how to airprint on hp photosmart c309g from ipad

[ECS15]

Why?

[ECS15]

How can I print from my Apple iPhone to my wireless HP printer model C309g? Keep getting message that iPhone can't find an airdrop printer.

[sandytechy20]

@ECS15

This is a great location to get assistance! I read your post and see that you are having issues installing the printer on a couple computers. 

I would like to help you resolve this issue. 

• Move the router closer to the printer.
• Restart all devices, and make sure they are on the same network.
• Update the printer firmware.
• Upgrade the Apple device firmware.
• Make sure AirPrint is enabled.
• Reset the HP printer.

Click here to refer the document and perform these steps.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[headsortails]

The c309 does not support AirPrint.

you can find a list of AirPrint printers here: https://support.apple.com/en-us/HT201311

[sandytechy20]

@headsortails

Thanks for the super quick reply.

I request you to contact HP phone support for further assistance.

Cheers.

[Dimcrazy]

Havigng downloaded to my iPad I can print to my c309g with the old app "HP ePrint". However it advised me it is being discontinued and to download "HP All in one printer remote". This application cannot see my printer even when I enter the IP address. How do I fix this please?