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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-02-2014 09:33 PM

HP Recommended

I am having trouble with my printer doing the alignment after I put in 2 new ink cartridges. The help section to align  gave me instructions but they didn't work. I just downloaded/installed my printer device driver update to see if that would  help. NO luck so far. Mu printer is a  F4480 Deskjet

4 REPLIES 4

‎12-04-2014 08:36 AM

HP Recommended

Hello @huidel,

 

Welcome back to the HP Support Forums! 🙂 I see you are trying to align the cartridges on your HP Deskjet F4480, you have tried following the steps and updating the driver with no success.

 

1. What is your current Operating system, Windows or Mac and which version?

 

2. How did you install the DJ F4480, using the software CD or download?

 

Click here to download and run the HP Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

 

I look forward to hearing from you!

 

Thanks,

HevnLgh
I work on behalf of HP



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‎09-13-2015 08:05 PM

HP Recommended

SOlution is worthless. I can print a page that shows me the black isout of alignment but when I click the "Align Cartridge" nothing happens.

‎09-13-2015 08:58 PM

HP Recommended

Doesn't work. Cannot use the Align Cartridge feature.

‎09-15-2015 07:37 AM

HP Recommended

Hi @photoguy120,

 

Thanks for visiting the HP Support Forums! 🙂 I suggest contacting our technical support at www.hp.com/contacthp/as it sounds like the hardware. They can let you know all options available to you. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

HevnLgh
I work on behalf of HP



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