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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

How to fax more than one page at a time  with the HP 6500A Plus.

I don't know why I can't do this it sends not asking if you need to scan another page.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

As your device contains a Document Feeder, sending multiple pages from the Scanner Glass is not supported.

Simply place the pages faced up on the Document Feeder and send the fax, as documented below:

http://support.hp.com/us-en/document/c02299537



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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7 REPLIES 7
HP Recommended

As your device contains a Document Feeder, sending multiple pages from the Scanner Glass is not supported.

Simply place the pages faced up on the Document Feeder and send the fax, as documented below:

http://support.hp.com/us-en/document/c02299537



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you,

 It was almost to easy.

Sometimes its the easy things that are the hardest.

 

Thanks again,

Steve

HP Recommended

i read a simialr post for the 6500, and i know that i can use the adf to domultuple pages.  when i first got the fax macine, if i faxed from the glass a prompt would come up that said "fax another page?  press 1 or 2..."  this prompt no longer comes up for some  reason, the call hangs up and i have to redial....   i like to fax from the glass if i have 2 sided pages or stapled stuff.

 

I have not reset the fax to factory defaults, but thought of that.

 

Thanks

 

Chris

 

 

HP Recommended

no good. bent, crinkled, torn, or irregular in any way won't go through the ADF. Consequently multiple calls, lots of wasted time, wasted fax confirmation reports printed that I don't even want wasting paper, ink, and time. 

non-answer

HP Recommended

can't believe they dropped that basic necessary feature. what a mistake. paper or docs irregular in any way can't use ADF.

waste of time, paper, and ink...and phone calls

HP Recommended

This is really interesting.

 

That reply was from 2 years ago. I have had an HP 6500 a-f since 11/11.

 

Up until recently, I could scan/fax multiple pages from the glass not using the ADF.

 

I use my 6500 with both an XP (work-supplied) machine and an OSX machine.

 

I don't know which software update changed this but it was within the last 6-9 months.

 

My ADF will no longer feed even the most perfect piece of paper, rendering my 6500 useless as anything more than a printer or single page scan/fax.

 

Any recommendations for a non-HP replacement?

HP Recommended

Wow....

This is the 2nd HP all in one I purchased.  I swore I wouldnt buy another one but broke down because of the price and reviews.  I thought...."just a coincidence" on the first one.  

Yea, everything worked fine till they SCREWED up the software update on the scan/fax multiple pages option from the auto doc feeder on top.

Now I have to send 2 SEPERATE faxes because I cant turn over and scan/fax the back side of the page....either from the glass or ADF.

 

Thanks a lot HP.

Can you please tell us WHY you did that......so we can all understand?

Hope it was for a good reason and not a "mistake" on your part.....because its cost us a lot of time, expense, headackes!

If it was a mistake, maybe you can compensate us with a discount on ink?

 

 

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