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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 08:57 AM

HP Recommended
Product: HP color laser jet 175nw

Hi 

I am having the  Issue I go to the service menu to reset my printer, it asks for a password which no one knows.

how can i reset factory my printer???

plz help me... Thanks

2 REPLIES 2

‎03-23-2017 09:18 AM

HP Recommended

Hi

 

Here are the steps.

1. Turn Off the printer

2. Press and hold the GO & CANCEL button while powering on printer. After all the LEDs are blinking, release buttons.

3. This should reset the printer.

 

Hope this helps you ! Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

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Although I am an HP employee, I am speaking for myself and not for HP.

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .

‎03-30-2017 07:57 AM

HP Recommended

thank you so much it's get work

now i have this issue with HP Laserjet Pro 200 color MFP M276 nw . so i can't go to service menu and reset factory it,

because it asks password and i forgot it

can you help me

 

 

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