hp 56 discontinued printer cartridge

[cwheeler]

I have an hp 6110 officejet all-in-one printer. hp discontinued the hp 56 original cartridge - black. The new 56 will not align properly. The printer is sill good. I found a few vendors that sell this older version, but the reviews are bad... old expiration date, runs out of ink quickly.  Good Grief hp!  

[DavidSMP]

Hi @cwheeler,

Good Day.   Thank you for stopping by the HP forums. I reviewed the post regarding the printer having alignment issues with replaced HP 57 cartridges.)  I will be glad to assist you here. 🙂

Superb description and splendid diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist you with clarity, I would require more information regarding this.

• What is the exact error message that you get?
• Which region are you from? Where was the cartridge purchased from?
• Was it purchased directly from HP or at a local store?
• Are they genuine HP cartridges?
• Please let me know the operating system used with the printer. Is it Windows or Mac?

Please furnish me with all the required information to provide you with an accurate solution.

Please follow all the steps from this link: https://support.hp.com/us-en/product/hp-officejet-6100-all-in-one-printer-series/79476/model/79478/d... for cartridge alignment issues. If it still does not work please contact HP phone support for further assistance.

If they are not genuine HP cartridges please contact HP phone support for further assistance.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

They will be happy to assist you immediately.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps.

Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂