hp Envy 4523 only printing blank pages

[Brymer]

I have an Envy 4523 that is 7 months old. 

It is only printing blank pages, I have checked the printer cartridges which are low but still have enough in them.

Can anyone help pls. 

[sabretooth04]

Try here.

http://support.hp.com/us-en/product/hp-envy-4520-all-in-one-printer-series/5447920/model/8900985/doc...

Let us know.

[SD60]

Hi - I am having the same problem with my Envy 4523 - I have followed the instructions on the link and have print tested several times after using the automatic print head cleaner!   What now!  Purchase new cartridge or get a Service?

[The_Fossette]

Hi @SD60

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that the printing is printing blank pages.

Don’t worry, I’d love to help!

I recommend you to contact phone support as you have mentioned that you have followed all the steps provided by the expert in the previous post.

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

Hope that answers your question and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!