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‎11-15-2015 11:52 AM

HP Recommended
Product: HP Deskjet 2542
Operating System: Microsoft Windows 8 (64-bit)

Updated wifi. Have a blinking blue light for wifi on printer. Setup shows the correct wifi address and password but keeps

blinking even after i reset it. how do i get printer back online?

1 REPLY 1

‎11-18-2015 08:20 AM

HP Recommended

Hi @bamaman11,

 

Welcome to the HP Support Forums! I understand that you are having issues with the printer being offline after updating the  network. I would like to help you resolve this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos. :generic:

Please try these steps to see if it will help resolve the issue: HP Printers - 'Offline' Printer Status Message (Windows 8).

 

What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)

 

If there is anything else I can help you with, just let me know. Thank you.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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