Solved: hp deskjet 3940 Blinking power light, & Not printing anythin... - HP Support Community

HPuserSJ · ‎05-08-2013

I have windows XP(SP3) on my laptop and HP printer Deskjet 3940. The printer worked fine until now. Now the power light blinks on the printer. There is NO paper jam. 
I uninstalled and reinstalled the driver from HP website. The printer showed ready in the control panel,but as soon as i try to print a document it shows offline and the power light starts blinking. I have cleared documents from the print queue.
I have tried using different USB ports but no success.
I have ensured that 'use printer offline" is unchecked.
I also downloaded and ran HP Print and Scan doctor. It says everything is fine and asked me to print a test page, but nothing happened when I tried to print. Print HP EXPERTS, Please Help! Thank you!

Rich1 · ‎05-09-2013

Hi HPuserSJ ,

Just wanted to check in to see if the troubleshooting documents linked to you were helpful.

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________

_____

Thank You,
Rich
Expert

View solution in original post

sanjiwolf · ‎05-08-2013

Good day!

First thing fist, lets confirm the hardware is working find. You can perform hardware is working fine with:

Testing Basic Printer Functions

http://support.hp.com/us-en/document/c00407123

Try below steps to solve the error light blinking issue

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01082964&lang=en&cc=us&conte...

________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Say "Thanks" by clicking the thumbs up in the post that helped you. 🙂

Rich1 · ‎05-09-2013

Hi HPuserSJ ,

Just wanted to check in to see if the troubleshooting documents linked to you were helpful.

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________

_____

Thank You,
Rich
Expert

HPuserSJ · ‎05-09-2013

Many thanks. The problem was with black cartridge

sanjiwolf · ‎05-09-2013

Good day HPusersSJ,

Glad to hear that, would you mind to share which solution does help you?

Your sharing will help other users.

________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Say "Thanks" by clicking the thumbs up in the post that helped you. 🙂

hp deskjet 3940 Blinking power light, & Not printing anything

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