hp officejet 7612 unsuccessful USB/network installation

[George81]

Hi 

I have problem to install drivers for printer HP OfficeJet 7612 alwayus give me msg "Unsuccessful Installation"

I try to upgrade to new firmware the same new driver the same

pls help me to solve it

thx

NOTE: I have old pc printer working fine for new pc I can't install driver I try in Different windows

[A4Apollo]

Hi! @George81, Thanks for stopping by HP forums!

I understand you have issues installing drivers on your printer.

Don't worry I will try to help you out.

Did you make changes on your printer or PC?

Try uninstalling the printer software from the root level and install the latest printer drivers.

1. Navigate to Start >Type Devices and Printers in the Search > Select it from the results

2. Highlight your printer object and Right Click

3. Choose Remove Device

4. Highlight something else from the list

5. Click the Print Server Properties button from the toolbar

6. Select the Drivers Tab

7. Highlight the appropriate print driver

8. Click Remove

9. Check the Remove Driver and Driver Package option when prompted

10. Click OK

Install the latest printer software using this link.

Also, refer this article to further troubleshoot Unsuccessful Network Installation on your printer.

Let me know if this helps!

Have a great day ahead! 🙂