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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-23-2014 10:34 PM

HP Recommended

Hello. The problem with hp officejet pro x476dw. When you turn when he begins to check cartridges, a blue screen with an error C18A000A. After that, all the buttons are flashing on the screen and writes: Printer Error . Turn off and then turn on the printer . Without cartridges or cartridges with all switched on and working, but as soon as insert all four , again a blue screen with the same error . Download the latest firmware , try to install , but says that the printer is busy . What could be the reason? What can be done ?

1 REPLY 1

‎12-26-2014 11:02 AM

HP Recommended

Hi,

 

There is no much you can do for that error.

There is a problem with the ink system.

 

I will suggest you to call HP for this

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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