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08-06-2017 06:23 PM
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you want to know how to use the HP print and scan doctor.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
I recommend you to follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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