hp printer requires a username and password

[WJacobson]

My HP Deskjet F4583 wireless printer worked wonders with my Windows XP.

Now we've all upgraded to Windows 7 (very grumpy - everything worked just fine on XP)

Tried printing through wireless office network (that "I" set up), and suddenly get this:

   "The server 10.0.0.3:80 requires a username and password.
    THe server says: HP Printer Networking@."

         followed by the appropriate fields.

So now what?

Since when was a username/ password option available - believe me I would have tried to omit it when creating the network - we don't have time to "play" with our gadgets; we just expect them to work with minimum fuss.

Please help...

[pcwizard · Accepted solution]

Hi WJacobson,

This printer doesn't require a user name or password to print to it as long as it is connected to your wireless network. From what you are explaining it sounds like the user name and password is the information required to access your network. Follow the steps in the document below to make sure everything is setup correctly.

Installing the Printer Software on a Wireless Network

[GorkiPinheiro]

Dear HP Support;

I read all available information about HP Deskjet 2540 All-in-One, and in my final research I continue without the correct answer about the username and password that permit to me the changes in advanced settings by EWS website.

What is the correct username and password to access the advanced settings in the HP Deskjet 2540?

How to resetting this password?

I need change all information of the HP Deskjet 2540, but I need the username and password to permit this access.

regards;

Gorki

[dave-k2]

PCwizard, the WPA2 network to which the user is trying to connect requires a username and password.   The printer needs to be configured with that username and password, otherwise it cannot connect to the network.

The question is: how do you configure the printer with a username and password in order to connect to a WPA2 wireless network?  (All the documentation and screenshots that I've been able to find show only how to configure a shared key used with a WPA2-PSK network.  That doesn't help if the network requires WPA2 in order to connect.)

[sabretooth04]

---

@dave-k2 wrote:

PCwizard, the WPA2 network to which the user is trying to connect requires a username and password.   The printer needs to be configured with that username and password, otherwise it cannot connect to the network.

The question is: how do you configure the printer with a username and password in order to connect to a WPA2 wireless network?  (All the documentation and screenshots that I've been able to find show only how to configure a shared key used with a WPA2-PSK network.  That doesn't help if the network requires WPA2 in order to connect.)

---

What is the exact network he/you are trying to connect to?  Is this your home network with YOUR router that you have control over?  Or is this a public/hotel/college public WiFi network that require a username and password???    How do you connect you computer?  Is the browser brought up and you are prompted for a username and password??

[dave-k2]

The exact network was shown in my question - it is an 802.11 WiFi network configured for WPA2 authentication.

It is not an open network with no encryption or authentication.

It is not a walled garden network with no 802.11 encryption but using a web browser for authentication.

It is not a WPA2-PSK network with a shared key for 802.11 encryption.

It is a WPA2 network with 802.11 encryption and EAP authentication to a RADIUS server.  It needs the printer supplicant to supply a username and a password.  I own neither the AP nor the RADIUS server for this network, they are owned by the college my child attends.

[sabretooth04]

---

@dave-k2 wrote:

The exact network was shown in my question - it is an 802.11 WiFi network configured for WPA2 authentication.

It is not an open network with no encryption or authentication.

It is not a walled garden network with no 802.11 encryption but using a web browser for authentication.

It is not a WPA2-PSK network with a shared key for 802.11 encryption.

It is a WPA2 network with 802.11 encryption and EAP authentication to a RADIUS server.  It needs the printer supplicant to supply a username and a password.  I own neither the AP nor the RADIUS server for this network, they are owned by the college my child attends.

---

There you go.  Need to ask your IT department how to connect because the printer will never connect with a browser authentication.    Also not supported on a Radius server. 

[sabretooth04]

See this new thread here.

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/How-to-connect-your-wireless-printer-to...