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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-05-2012 10:03 AM

HP Recommended

I just wanted to move my printer so I unplugged it and moved it. I then plugged it back in but all that happens is the lights flash and then go off. Any ideas please.

3 REPLIES 3

‎07-23-2012 05:00 PM - last edited on ‎01-12-2022 08:26 AM by Retired

HP Recommended

Hi there,

This article (HP Printers - Printer Turns Off Unexpectedly or Repeatedly) should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

‎01-13-2015 12:50 PM

HP Recommended

We are also encountering this problem. When we plug the printer in (during the reset procedure) the LEDs flash, but we can NOT power up the printer.

 

Tried the "reset power module" procedure several times (to makie sure we preformed every step correctly), but still can NOT power up the printer.

 

HELP! Just ordered new cartridges for the printer.

‎03-05-2017 08:51 AM

HP Recommended

I'm having this same probem.  Were you able to fix or is the printer trash now?

 

Thanks!

 

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