• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-22-2017 04:39 AM

HP Recommended
Product: hp psc 1350
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an out of paper warning every time I am trying to print a page. I have followed the steps from here: https://h30434.www3.hp.com/t5/Inkjet-Printing/hp-psc-1350-out-of-paper-printing-problems/td-p/513145...

(I have not contacted service thougth) but the problem persists. In the meantime the printer works when I m printing test page, pushing the cancel button or when I am making a photocopy.

thank you in advance,
Vangelis

1 REPLY 1

‎04-23-2017 09:38 AM

HP Recommended

@VangelisT

 

Welcome to the HP Forums. I would be happy to help you with your HP Photosmart 5520 printer. I understand you are getting out of paper error message and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Check the condition of the paper and reload it.
  • Clean the rollers.
  • Reset the printer.

Click here and follow the steps mentioned in the document to fix this issue.

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.