hp smart tank 530 error code OXC4EB9004

[MUNAF1967]

i have error code OXC4EB9004  what can i do? please help me. thanks

[Echo_Lake]

@MUNAF1967

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Let's try a power reset on the printer

Reset the product:

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Remove the ink cartridges, and reset the printer:

• Remove the ink cartridges from the printer.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait at least 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.

NOTE: HP recommends plugging the printer directly into a wall outlet.

• Turn the printer on.
• Reinsert the ink cartridges, and then close the ink cartridge access door.

If you receive a prompt to print a calibration or alignment page, do so.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

If the issue persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!