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I understand that you are getting “0XC..” error on your Officejet printer. This signifies an ink system failure on the printer.
First off, please update the printer firmware. Go to http://hp.care/2oY4BXm to download and update the printer firmware. Once the firmware is updated, try the steps listed below to perform a power drain on the printer:
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Remove USB cable, if present.
Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
Turn on the printer and wait till warm-up period finishes and the printer is idle.
Those steps should do the trick, let me know the outcome!
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