Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
How do i fix this problem? i only had the printer for about 6 months
Hello, @neeka456 - Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I understand that you are getting the “Ink Cartridge Door open” message on your printer. I will certainly try and help you fix this error 🙂 Try the steps below:
Also, check the steps mentioned here if the issue persists: http://hp.care/2dSUBf0
Those steps should do the trick, let me know the outcome!
Good luck 🙂
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It looks like a hardware issue with the printer. You need to contact the HP phone support for further assistance or for printer service.
You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
If you have any troubles, let me know and I will do my best to help!
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