ink cartridge is incompatible

[mladenbabic]

Hi, I have DeskJet 2130 and I bought a new black ink cartridge with 123 number. By default, the printer uses 302 black and  I found here, on the support site, that new cartridge is compatible with my printer, but my printer still shows incompatible cartridge error. I have tried to reset a printer but without success.  Any idea how to solve this problem?

Kind regards

MB

[sabretooth04]

HP Printers - Find and Install Cartridges after Moving to another Country.  The printer needs to be regionalized to the new county.

You will need new cartridges from the county you are in at the time you contact HP below.

http://support.hp.com/us-en/document/c02558798

The following table displays ink cartridge information for the HP Deskjet 2130 All-in-One Printer Series.

Printer model	Country/region printer was purchased	Ink cartridge name
HP Deskjet 2130 All-in-One Printer HP Deskjet 2132 All-in-One Printer HP Deskjet 2134 All-in-One Printer HP Deskjet 2136 All-in-One Printer	North America and Asia Pacific, (excluding India, China, Japan, and Indonesia)	HP 63 Black HP 63 Tri-color
Western Europe	HP 302 Black HP 302 Tri-color
Middle East, Africa, Latin America, Japan, and CIS	HP 123 Black HP 123 Tri-color
China, India, and Indonesia	HP 803 Black HP 803 Tri-Color