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05-01-2017 03:07 AM
I sometimes buy ink cartridges 2 at a time and have found two that have been tidied away. There doesn't seem to be any sort of date on them and I wondered if anyone could tell from the codes whether they are still OK to use. I don't want to clog up my old printer if the cartridges are too old. There doesn't seem a way to contact HP to ask. The cartridges are HP343 code cnz1 160100 140725 0927 and HP339 code YL04 111200100602 1100. thanks to anyone who can help.
05-02-2017 10:11 AM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you want to know the cartridges you have purchased are good and whether you can use them.
I’d love to help!
Usually, there will be a manufacture date or expiry date on the cartridge or on the box. As you have mentioned that there is no date on the cartridges, I would like to know when was the cartridges purchased?
The cartridges are usually good for 2 years. If you had purchased it within last 2 years then you can use the cartridges.
Hope that answers your question and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
I am an HP Employee
05-15-2017 04:29 AM
Thank you. The problem is that I have no idea when I bought them - I buy quite regularly and could have put these away and forgotten I had them and bought some more. I have looked again and can't see any date. Both cartridges are in foil bags, not boxes. I hope they are authentic - I have always aimed to buy real HP cartridges.
05-15-2017 10:24 AM
As I have mentioned in my previous post that usually the cartridges are good for 2 years. I recommend you to remove the packing of the cartridges and check whether there is any date on the cartridge.
In case if you do not find any date then install the cartridges and check. I am positive that the cartridges should work fine.
Let me know how it goes.
I am an HP Employee