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- inkt cartridge support

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04-19-2017 10:38 AM
Dear,
I'm desperately looking to contact HP on finding out the following
(By the way very frustrating not to be able to find any email address to write to)... almost a reason not to buy a HP product for me!!
anyway the question I have is the following:
I'm living in china for 1 more year and than I will move to Europe. Now I am willing to purchase the Deskjet 3776 in China. But then, after 1 year when I move to Europ I still would like to use this printer and I was wondering if I can get inkt cartridges for this type in Europe as well?
I do see a very simular model sold in Europe: Deskjet 3720 or 3730.
Please help! Because I like this printer,
Thanks
04-19-2017 11:25 AM
Hi,
You may use the printer in Europe with no problem once completing a pen regionalization:
https://support.hp.com/us-en/document/c01766411
Once moving to Europe the ink depletes you will need to get a full set of HP 304 ink cartridges which are available for your printer in Europe, then you will need to contact the local HP support in Europe to perform a pen reigonalization.
Once completing the process the printer will accept the european cartriges (304) from that moment and further.
Regards,
Shlomi
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