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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-07-2014 10:16 AM

HP Recommended

Hello,

I have a couple of Laserjet 4100s (don't laugh, they are old but tanks and continue to work great). Lately we've had a few issues where an occasional print job would start spewing out many pages of gobbledygook. I haven't been able to figure anything out on the problem, but thought a firmware update couldn't hurt. Turns out the firmware on the printer is from 2000. I downloaded the firmware update from 2005 but can't get it to install succesfully. I was not able to do it properly using an FTP client (it would try to print the firmware file), so I installed the latest HP Web Jetadmin program 10.3. In that system, I added the new firmware to the repository and 'qualified' it, but the printer shows no firmware update available and I can't select the new firmware when I'm in the firmware update page.

 

If I go to the Repository page and select Upgrade Firmware, Device Firmware, This 4100 printer, then the Firmware page is empty.

 

What am I missing?

 

Thanks,

-Derek

1 REPLY 1

‎05-07-2014 10:47 AM

HP Recommended

Additional information:

Firmware on printer - 01.009.0 date code 12/6/2000 12:00 AM

New firmware - 03.804.6 date 2005 (from file properties created January 2006)

 

Thanks

-Derek

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