• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp laserjet pro m102a
Microsoft Windows Server 2003

Hi All,

 

I can't seem to install my HP LAserjet Pro M102a on a Windows Server 2003 R2 SP1 be it 32 bit or 64 bit... It did installed fine on a windows XP and windows 7 machine...

 

I tried to installed it on a windows server 2008 R2 machine, and it installed okay, but the printer won't print... i tried to installed it on windows 7 then shared it to windows server 2003, no luck, on server 2008, it installed, but can't print as well...

 

I had tried downloading from HP's Web, and another source, they're the same...

 

Can someone point me to a correct driver for windows server 2003 (32 and 64 bit) and server 2008 64 bit?

 

Thanks...

 

Screenshot:

HP M102a driver list Windows Server 2003 SP1.jpg

 

 

HP M102a Windows Server 2003 SP1.jpg

1 REPLY 1
HP Recommended

Hi edpkjb,

 

I see you are having an issue installing a print driver for your Laserjet M102a printer. I must ask how you are connecting your printer, such a USB, wireless, Ethernet? The M102a only supports a USB connection type. According to your graphics, the driver does not support your specific Windows OS. The reason it's working on 7 and XP is simply because those OSs are supported. Please try the steps in this doc and let me know if it works for you: http://support.hp.com/us-en/document/c01796879

 

Thanks!

Jesyka 🙂

I work on behalf of HP. #HPExpertsDay

Please click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is resolved.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.