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‎05-08-2017 05:24 PM

HP Recommended
Product: laser jet m426dw
Operating System: Microsoft Windows 10 (64-bit)
My m426 works fine, but i keep having problems with the driver. It keeps loosing the printer over the wsd port, even though the printer is up and running, network visible and with a static ip address over ethernet lan. I changed the port monitor for the printer to tcp and it works as it should. But there are no port changing options for the scanner, so my question is how do I change the scanner port monitor to tcp on the computer side in windows?
2 REPLIES 2

‎05-08-2017 05:41 PM

HP Recommended

You just have to change if for the printer since that is included with the scanner.

‎05-09-2017 05:17 AM

HP Recommended
When I do that Windows splits it into two devices, one is the tcp printer, the other wsd scannner.
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