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richbrasil011
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missing lines when priting

HP Recommended
HP3516
Microsoft Windows 10 (64-bit)

My 3516 is missing some lines in the same places when printing B&W and also is not able to complete the alignment process when it scans in the alignment page, however the alignment page does look fine and doesnt appear to be missing anything on the page.

 

I then did the usual printer head cleaning process various times, changed the cartridges for new ones, and even cleaned the contacts within the printer itself with alcohol and printed the print quality diagnostics report and it has failed one item which is the alignment status.

 

Cant seem to resolve this one.

 

Thanks.

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sandytechy20
HP Support Agent
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@richbrasil011

 

This is a great location to get assistance! I read your post and see that you are getting print quality issues on HP Deskjet 3516 printer. I would like to help you resolve this issue. 

  • Check the paper.
  • Check the print settings.
  • Print and evaluate a diagnostic report and troubleshoot defects.
  • Use an automated tool to clean the cartridges.
  • Align the All-in-One.

Click here and follow the document to perform above mentioned steps.

 

Let me know if that works.

Cheers.

Sandytechy20
I am an HP Employee

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richbrasil011
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I managed to resolve it in the end. Paper in the upright feed was aligned to the far left, aligning it to the far right allowed it to print the alignment sheet centralized and then it was able to correctly scan and self align.

 

I have another question, after a few years should the printer be serviced/cleaned in order to keep it running for as long as possible?

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sandytechy20
HP Support Agent
HP Support Agent
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@richbrasil011

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that issue is resolved.

Yes it is good to clean the printer and cartridge to keep it running for a longer time.

 

Feel free to contact us in feature, if you need any assistance.

 

If the issue is resolved and for the benefit of others,

Please click the "Accept as Solution" button and the "Thumbs Up".

 

Cheers.

Sandytechy20
I am an HP Employee

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