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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-10-2017 09:43 PM

HP Recommended
Product: Lasetjet pro m477fdw
Operating System: macOS 10.12 Sierra

The scanning sofware that comes with the HP Lasetjet Pro m477fdw (HP Scan) does not show any indication of how to duuplex scan from the ADF. I would like to scan a multipage (two sided) document into a single file that i can store or email. Is there some sofware I am missing here - since I don't see any options under HP Scan?

 

If the HP sofware can't handle this, is there some other sofware that will run on a Macintosh that could be used for dupulex scanning? (I am trying to make a paperless office and scan my documents into Evernote).

 

Thanks in advance.

 

Mark

 

1 REPLY 1

‎02-11-2017 01:01 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you try this:

From the Applications folder delete any existing HP Scan or HP Easy Scan app.
Delete HP Scan or HP Easy Scan by moving it to trash, then empty the trash.

Ensure the latest software is installed, use this link for your printer:

macOS X : HP Easy Scan

Also, make sure that your drivers are up to date

> Click on the Apple icon, select About this Mac and then press Software Update
>Click Store on the top menu bar, click Reload Page, click Update All if any updated are available.

Hope that helps!

macOS X drivers support
http://support.hp.com/us-en/document/c04473034#Apple_ASU

I am an HP Employee. Although I am speaking for myself and not for HP.
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