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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2015 07:40 AM

HP Recommended
Product: hp 3545 e all in one
Operating System: Microsoft Windows 7 (32-bit)
error message that print carriage cannot move
1 REPLY 1

‎05-04-2015 08:40 AM - edited ‎05-04-2015 08:41 AM

HP Recommended

@kajeet, Welcome to the HP Community,

 

It seems to me like you are facing a "Carriage Jam", in your Deskjet Ink Advantage 3545 printer. Please try the suggested troubleshooting guide below to hopefully resolve the jam for you!

 

A 'Carriage Jam' Message Displays for HP ENVY 4500 e-All-in-One and HP Deskjet Ink Advantage 3540 e-...

 

If the troubleshooting does not help at all, I would lastly suggest contacting HP's technical support to review your printer options with you.

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Click the thumbs up icon below to say "thanks" for my attempts to help you today!:)

 

Have a wonderful day:)

ℜ a i n b o w 7000

I work on behalf of HP



★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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