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- my hp envy 4500 status is offline how do i change to online

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09-06-2013 09:44 AM
my hp envy 4500 status is offline how do i change to online
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
04-01-2014 12:14 PM
Thanks,I got it going.H.P. DOCTOR found my CODE. I never put one in so BEATS ME how they got one in the DAMMMMM thing in thr first place. (lol) MARCY
10 REPLIES 10
09-06-2013 11:33 AM
If your computer OS is Windows XP or Vista go to Printers & Faxes
Right click on the Printer Icon (Envy 4500)
Select Printer Online
If the OS is Win 7 or Win 8 go to Device and Printers
Right click on Printer icon (Envy 4500)
Click on See What's Printing
In the new window click on Printer menu
If Use Printer Offline is check un-check it by clicking on it
Right click on the Printer Icon (Envy 4500)
Select Printer Online
If the OS is Win 7 or Win 8 go to Device and Printers
Right click on Printer icon (Envy 4500)
Click on See What's Printing
In the new window click on Printer menu
If Use Printer Offline is check un-check it by clicking on it
12-04-2013 08:13 AM
Please download Psdr from the link below
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-126353-1&cc=us&dlc=en&lc=en...
Run the tool and it will tell you where the issue is and need to work accordingly..
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-126353-1&cc=us&dlc=en&lc=en...
Run the tool and it will tell you where the issue is and need to work accordingly..

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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