my laptop is now saying no driver detected for my printer never had this problem before

[seunarayan]

I have had my printer on my laptop for some time but recently it wont work.  i have reinstalled but it says that there is no driver detected. Any help will be greatly appreciated.

[Sizzlingsum_13]

Hello @seunarayan

Thanks for taking an interest in the HP Support Forums. After reading your post I see that you've printer driver issue. I would like to help you out with this issue today.

Let's try to fix the issue by uninstalling and reinstalling the printer software and drivers by the following method.

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers.

Step2: Please refer the link to download the full feature software: http://hp.care/2fEnYNB

Once you try these suggestions, please report back.

I'll be eagerly waiting to assist you with same, cheers 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

[seunarayan]

Thanks will give it a try and get back to you. Have a nice weekend

[Chimney_83]

Hi @seunarayan, I am the @Chimney_83. It looks like you were interacting with @Sizzlingsum_13 , but he is out of the office today so I'll take over from here.

Thanks for the reply, please do try the suggested procedure and let me know how it goes. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.