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nainakhannasing
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my printer does not print from excel

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my printer does not print from excel please help me comes one

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Riddle_Decipher
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@nainakhannasing

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

I understand your printer does not print from excel,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Which OS are you using along with the printer?

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? Have you attempted a system restore?

 

In the meantime, please check the information below:

 

The issue could have been caused by the security settings changed on the user profile. 

You may either create a new user, login with the new user profile to install the printer or Turn off the UAC from the control panel and Restart the PC. 

 

Here are the steps to configure UAC settings: 

Open User Account Control Settings by clicking the Start button and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings. 

  • To turn off UAC, move the slider to the Never notify position, and then click OK.  

if you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

 

Eager to help!

Riddle_Decipher
I am an HP Employee

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