• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-19-2017 11:39 PM

HP Recommended
Product: HP LaserJet 1020
Operating System: Microsoft Windows 7 (64-bit)

I'm trying to share an HP Laserjet 1020 Plus on a Windows 7 Pro 32 bit computer for Windows 8 64 bit.  It works fine on the Windows 7 32 bit computers .  The problem is that the driver comes as an executable.  I don't see how to install the 64 bit driver on the 32 bit computer that is sharing it.  I am trying to do, but the print driver is asking for an INF file that can be added to the "additional drivers" dialog in printer properties.  Is there any way I can install a 64 bit driver on a 32 bit computer for this model?  Please help..

1 REPLY 1

‎01-20-2017 04:41 PM

HP Recommended

@Ida_SSS,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you want to install the 64-bit driver on the 32-bit computer that is sharing it.

 

Please note that HP does not support dual boot systems. Hence, you may need to install the drivers on a computer that has only one operating system (Windows 7 Pro 32 bit or Windows 8 64 bit).

 

I hope you have a good day ahead.
 

Rainbow23 - HP Support.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.