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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-27-2022 04:57 PM - last edited on ‎10-02-2024 12:46 PM by

HP Recommended
Product: HP Officejet 4500 Wireless All-in-One Printer - G510n

I had the full software for this printer win I was running win7 but I updated to win 10 and the software dissapeared. When I goto the support page for this printer their is no download for the software. I installed HPsmart it finds my printer but said its offline but it is online because it prints and win10 printer setting shows its online. I uninstalled the printer and reinstalled it. Per.reading the HP support page when I reinstalled it windows is suppose to install the software but it didn't.

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

2 REPLIES 2

‎01-27-2022 07:02 PM - last edited on ‎10-02-2024 12:45 PM by

HP Recommended

Hi @1rtanderson 

..,.,.,.,.

Try with the software download from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

‎01-28-2022 01:31 PM

HP Recommended

Thanks for replying. So I installed the software but when I run it I get an error stating that I need to install the correct version of Adobe Flash Player for Internet Explorer with a link to the flash player.When I go to the link it said that the flash player is no longer supported. I ran the HP software tool to update  and get a message software is up to date.

Thanks

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