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- new HP envy 5530 won't print from my computer

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03-23-2017
11:21 AM
- last edited on
03-23-2017
11:27 AM
by
danny-r
I have tried everything to repair my offline printer errors. I still cannot print from my ENVY 5530 because it will not go online. Everything says connected. Https://192.168.152./# even says it it connected. So frustrated, was disconnected by HP tech support, very dissappointed, this may be my last HP Printer!
03-23-2017 06:43 PM
What operating system? If you are using a recent version of Windows (XP or later) the diagnostics at http://www.hp.com/go/tools may help resolve the issue. Download and run the HP Print and Scan Doctor.
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