-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- non printing issues

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

05-16-2017 04:06 AM
Product: envy 4504 aio
Operating System: Microsoft Windows 10 (64-bit)
my printer will no longer print instead it gives 2 messages. 1st = incompatable ink cartridges, ( but we have not changed the cartridges ? ).
2nd = printer is not in the "instant ink programme", but again we cancelled this due to lack of use by us, and we received an email confirming the cancellation. so now what = option 1 bin it / option 2 someway of bypassing these messages, as we have ferry tickets to print out .
help please.
1 REPLY 1
05-16-2017 11:00 AM
Did you replace the instant ink cartridges after you cancelled?
----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.