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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2017 07:34 PM

HP Recommended
Product: hp officejet pro8710

i try to print it says error printing PCL-3(network) it happens when it has the wi-fi on

 

1 REPLY 1

‎01-03-2017 11:48 AM

HP Recommended

@bickel

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP OfficeJet Pro 8710 All-in-One Printer and when the printer is connected to wifi and when you try to print, it says error printing PCL-3(network). I'd like to assist you with this case.

 

The PCL (Printer Command Language) language provides the highest level of communication between the system and the printer. I would like to know if any changes (hardware or software) took place on the printer after which this issue may have started. Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Once the drivers are successfully installed, please check if the printer is able to print. If the issue persists then download and run the HP Print and Scan Doctor program.

 

I sincerely hope this fixes the issue. Feel free to let me know the results. Good luck! 🙂

 

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