officejet 6600 not printing in colour

[jesannt91]

Hi,

I hooked up my printer to my mac about a year ago when i got in and it used to print in colour and now only in black and white.  Because it doesnt print in colour, I have left some of them empty and now it wont let me print in black and white without the yellow cartridge.  I have no idea what to do...

[prabaa]

Thanks for your feedbak.

Printer needs all color cartdriges to print it in color. You may consider buying the depleted on and install to print it in color.

Hope it would help to resolve your issue.

Thanks.

[jesannt91]

Yes I know. Even with full cartridges it doesnt print in colour. 

[CZYong]

Suspect that the printhead is clogged. You may want to try the following step to see whether you can recover it.

Step 4: Clean the printhead

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

 caution:

Never turn off the printer when ink cartridges are missing. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. To avoid issues that require cleaning the printhead, always turn the printer off with the Power button on the printer itself.

1. Load plain white paper into the tray.
2. On the printer control panel, touch the right arrow to display more options.
3. Touch Setup , and then touch Tools. The Tools Menu displays.
4. Touch Clean Printhead.
5. Wait while the printer completes the printhead cleaning process, and then touch OK.

    note:

   You might have to clean the printhead several times to correct the issue.

Try to print. If these steps resolved the issue, you do not need to continue troubleshooting.