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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 01:15 AM

HP Recommended
Product: hp laserjet p1102 printer
Operating System: Microsoft Windows 7 (64-bit)

I have shared printer in domain network.it becomes offline in others PCs in the domain .  I have to restart the PC which connected with a printer - by usb- to work again.

 

2 REPLIES 2

‎03-23-2017 04:45 AM

HP Recommended

Hello, 

 

Please try the below steps...

 

 

  1. Click on Printers and Devices.
  2. Right click on the printer you're having the problem with.
  3. about half way down from pop up window, click on Printer Properties.
  4. click on the Ports tab.
  5. highlight the port for the printer you're working with.
  6. click on Configure Ports.
  7. uncheck the SNMP Status Enabled box.
  8. click ok.
Regards,
Jabzi

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‎03-26-2017 02:25 AM

HP Recommended

Thank you , but it doesn't work.

The port of printer is usb so the configuration for the port is not supported .

any other solution ??

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