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‎02-08-2017 05:37 PM

HP Recommended
Product: HP ENVY 7645
Operating System: Microsoft Windows NT

Printer keeps saying we are out of paper but we are not?

Tried to reload the per - never had this problem before,

1 REPLY 1

‎02-09-2017 10:53 AM

HP Recommended

@sbfrank

 

This is a great location to get assistance! I read your post and see that you are getting out of paper error message on HP ENVY 7645 printer. I would like to help you resolve this issue. 

  • Check the paper, and then reload it.
  • Adjust the paper settings in the print driver.
  • Clean the paper feed and pick rollers.
  • Reset the printer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

Sandytechy20
I am an HP Employee

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