p1109w install problem

[conheo]

Hi all,

I installed the driver for P1109w (laser jet pro printer) via USB cable.

problem : it s waiting for the connection via usb cable ??!!.

I type cmd  "devmgmt.msc"

and see the printer normally connected to the laptop as "P1100 USB EWS Device Driver"

I disconnected the usb cable, cancel the process, thgen re install again til I see the msg :

"waiting for you to connect ...." I connect the usb cable between the printer and the laptop, detected via devmgmt.msc.

but the install pgm is waiting and waiting ...

I download the driver as from the internet site support.hp.com,

same message, same error ?????

again, the printer connected to the laptop :  devmgmt.msc say me "P1100 USB EWS Device Driver"

but the install pgm is waiting forever ...

the wifi on my laptop is out of order,

and i can not print out anyway ??!!

What Should I do now , please

Thk a lot

[Jeet_singh]

Hi @conheo,

Thank you for joining HP Forums.

I'll be glad to help you 🙂

As I understand you are having trouble installing the drivers for your HP LaserJet printer. I'll be really glad to help you with this,

Sounds like you are having issues with your USB port on the computer. 

Have you tried using a different USB port on the computer?

Have you tried a new USB cable?

How long is the USB cable you are currently using?

Do you have a USB hub between the printer and computer?

Let’s try to fix this issue by doing a clean install. Follow the steps mentioned below:
 

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Restart your computer.
• Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.
• Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
• Then from the device manager list, check the entries under “Printer”  – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".
• Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.
• Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.
• Now restart your computer again.
• Open the Run window again, type “services.msc” and press ok to get services window.
• Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.
• Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.
• Repeat the same exercise on “Function Discovery Resource Publication” as well.
• Now download and install the full feature software from the support website. using this link. (Please choose the OS)
• Connect the USB cable only when prompted.

I hope this helps. Let me know how it goes for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[conheo]

Hi all,

Many thanks for your post.

It s really weird as a (simple ?) install program does not work

As I do not know how to do, a friend of mine is taking care for that.

Anyway, thanks for your help

Bye