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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

7z does not work on my computer

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Have restarted my computer. The disc has been running for more than five minutes. Is that part of the uninstall? What next?
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I too have printed out your solution for this problem as it is a real winner. I am not too tech savvy but I had no trouble following the instructions and they worked like a charm. Thank you very much for your help.

bgpink

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I'm having the same problem, but, the problem I'm having is trying to get the software to install. I keep getting a Windows installer error about 20% into the installation. I've already tried your suggestion and I have no problem doing a L4 uninstall, but, I can't get the software to install. I had to resort to a system point restore to get my printer working again but I still have the parsing error. I'm stumped at this point. FYI I'm running a 32bit Vista OS. I look forward to any help I can get. Thanks

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@Bookkeeper2 wrote:

Hello:

 

I keep getting the statement on screen "parsing error in file C:\program files\hp\digitalimaging\bin\hpqscloc\1033.xml.

 

Then when this is deleted a HP page appears unfortunately it is blank not knowing what it's contents are.

 

Suggestions or solution please.

 

Thank you in advance.


how do you repair this problem

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Go to page 1 of this discussion and follow directions to cure this problem posted by Travis.
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I have the same issue with my HP Photosmart C7280. I have many, many files that begin with Z7. Where do I start???

 

Please help. I'm thinking of taking my computer all the way back to it's original out-of-the-box state.

 

Thank you.

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I solved this problem on my C410a Photosmart by following the directions on page 1 posted by Travis_C.  I only had one file that started with Z, so I am at a loss as to where you need to start.  Your comment about taking your printer back to its out of the box state sounds like a good plan to me.  Good Luck.

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As a matter of clarification the file referred to in the instructions is "7z".

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None of these suggestions worked so I junked the printer and bought a new one.  would you please quit sending me E-mails telling me to give "kudos" to solutions that did not work.  Good luck to anyone that has this parsing error. 

I feel HP should support there printers alot better than they do.............

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