photosmart C3180 driver windows 10

[Schuttermajoor]

Hi,

I have a new computer with Windows 10. I have installed the driver as downloaded from the HP support site. However, when I look at my printer settings it says: driver not available. And if I start HP Solution centre, it says that the installation of the printer is not completed. What did I do wrong and how to repair this?

[Dragon-Fur]

@Schuttermajoor

The Specifications report that this printer requires a USB printer cable to be connected between the printer and the computer.

Printer:

HP Photosmart C3180 All-in-One Printer

Full Feature Software

File name: AIO_CDA_NonNet_Full_Win_WW_140_408-4.exe

Release details

Released: Dec 14, 2015

Version 14.8.0

Printer software should be installed first -- the printer USB cable is connected only when directed during the final stages of the installation of the program setup.

You might try the following:

• Disconnect the USB cable from the printer
• Create a Restore Point
• Ensure Adbobe Reader DC and Adobe Flash are installed and up-to-date
• Download a new copy of the Full Feature Software
• Remove the existing printer program(s) from Apps and Features
• Stop all programs > Shut down > boot the computer and log in
• Install the printer software > connect the USB cable when instructed to do so
• Stop all programs > Shut down > boot the computer and log in

Help, suggestions, and examples:

Install Full Feature Software – Printer

NOTE: If the computer has been recently migrated to Windows 10, you may need to >> download a fresh copy of the Full Feature software > remove the existing printer software > reboot > install Full Feature Software > reboot

Section(s) included:

• Preparation
• The Windows 10 Printer Frenzy
• Restart Everything
• Download and Installation
• Remove Printer Software
• See who and what is on your network

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[Schuttermajoor]

Unfortunately, it still doe'n't work.

I did all the steps you suggested. In the Settings I can see the printer/scanner but there is also the message that the driver is unavailable. And when I open the Solution Centre, it also says that the printer is not completed.

[Schuttermajoor]

I have solved the problem by installing the app 'HP Scan and Capture'. This works and I no longer need the HP Solution Centre.

[Dragon-Fur]

@Schuttermajoor

Excellent solution.

If you have issues later, ensure you have Adobe Reader DC and Adobe Flash installed and up-to-date.

Additional scan programs / resources:

Scanning Program Options

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Click my Answer Accept as Solution to help others find Answers.