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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2017 08:13 PM

HP Recommended
Product: Photosmart 5180
Operating System: Microsoft Windows 10 (32-bit)

The flat ribbon cable connecting the scanning cover to the main PC board is damaged. How can I find a replacement cable. There are two cables on the rear right corner top of the printer. 

1 REPLY 1

‎03-10-2017 07:40 AM

HP Recommended

Greetings @Kks1, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are looking for a part for your printer. 

Don't worry, I will be glad to assist you. 

 

We do not have any parts for the printer. 

Recommend you to contact our phone support for any trade-in or upgrade options. 

 

Please follow the procedure mentioned below to contact our phone support. 

  • Open link:  www.hp.com/contacthp/
  • Enter Product number or select to auto detect
  • Scroll down to "Still need help? Complete the form to select your contact options"
  • Scroll down and click on HP contact options - click on Get phone number.

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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