• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
cp1025

hi. 

i have a problem with colour  laserjet cp1025.

IMG_20170316_150307.jpg

 

please help. 

 

*sorry for my poor english

4 REPLIES 4
HP Recommended

As we ahve properly understood your issue can you please help us the operating system you are using so that we can assist you better?

 

Nitin singh 

HP Recommended
I'm using win 7 32 bit.
I already replace toner with new toner, but nothing better.
HP Recommended

As we have properly understood that:

STEP A: Checking the print quality

 

  1. Print a Print Quality Check Sheet.

    *If your Brother machine has a touchscreen, follow the steps of "For Touchscreen models" below.

     

    1. Press Menu.
       
    2. Press the Up or Down arrow key to choose Ink. Press OK.
       
    3. Press the Up or Down arrow key to choose Test Print. Press OK.
       
    4. Press the Up or Down arrow key to choose Print Quality. Press OK.
       
    5. Press Color (Colour) Start. The machine begins printing the Print Quality Check Sheet. Go to STEP 2.

     

    <For Touchscreen models>

     

    1. Press Settings(Settings).

      If Ink(Ink) is on the Touchscreen, you can press it, and then go to Step g.
       
    2. Press the Up or Down arrow to display General Setup.
       
    3. Press General Setup.
       
    4. Press the Up or Down arrow to display Ink.
       
    5. Press Ink.
       
    6. Press the Up or Down arrow to display Test Print.
       
    7. Press Test Print.
       
    8. Press Print Quality.
       
    9. Press Start. The machine begins printing the Print Quality Check Sheet.

     

  2. Compare the print quality of Check Sheet you just printed with the examples listed below:

    (A) Mixing colors

     

     

    (B) Missing colors

     

     

    (C) Normal

     

     

  3. If Check Sheet is normal, go to STEP B. If your Check Sheet is mixing colors or missing colors, you need to clean print head. Click here to see how to improve poor print quality.

    If mixing colors or missing colors are improved in head cleaning, print once and check printing quality.

    If there is still a printing quality, go to STEP B.

 

STEP B: Color Enhancement

Depending on the current settings in the printer driver, you can make changes to the settings to improve print quality:

 

(Windows®)

 

  1. Open Printing Preference. (Click here to see how to open Printing Preferences.)
     
  2. Open Basic tab, you may adjust the following settings:

     

     

    • Media Type: To achieve the best print results, the media being printed on should be selected in the driver. The machine changes the way it prints depending on the selected media type.
       
    • Print Quality: The quality selection lets you choose the print resolution. As print quality and speed are related, the higher the quality, the longer it will take to print the document. The quality selections that are available will vary depending on the media type you choose.
       
    • Color Mode: Color is adjusted to get the closest color match with the PC monitor.
      • Natural: Use for photographic images. The color is adjusted to print more natural colors.
      • Vivid: Use for business graphics such as charts, graphics and text. The color is adjusted to print more vivid colors.
         
  3. Click Apply.
     
  4. Click Advanced tab.
     
  5. Click Color Settings.

     

     

  6. Check Color Enhancement (True2Life®) and then adjust color.
    This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the size of the image and the specifications of your PC. With this option you may manually adjust the following settings:

     

     

    • Color Density: Adjusts the total amount of color in the image. You can increase or decrease the amount of color in an image to improve a washed out or weak looking picture.
       
    • White Balance: Adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will affect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color. By adjusting the white balance you can adjust those white areas.
       
    • Brightness: Adjusts the brightness of the whole image. To lighten or darken the image, move the scroll bar to the right or left.
       
    • Contrast: Adjusts the contrast of an image. This will make darker areas darker and lighter areas lighter. Increase the contrast when you want an image to be clearer. Decrease the contrast when you want an image to be more subdued.
       
    • Red: Increases the intensity of Red in the image to make the image redder.
       
    • Green: Increases the intensity of Green in the image to make the image greener.
       
    • Blue: Increases the intensity of Blue in the image to make the image bluer.
       
  7. Click OK to close the windows.

 

Nitin singh guleria

HP Recommended
Thanks a lot Guleria for your respond and your time to help. I will try it tomorrow.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.