poor printing

[valmay1]

My printer prints as though it is out of ink.  I thought that was the problem, although it seemed odd both color and black would run out at the same time, and I had recently replaced both cartridges.  But I replaced them again and it still is printing very light, striped, faint copies.  I have cleaned the cartridges and the cartridge mounts but nothing changes.

[sandytechy20]

@valmay1

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting print quality issues on HP PSC 1410 All-in-One Printer. I would like to help you out with this issue today.

• Check your printer settings.
• Print a self-test page.
• Note which cartridges printed which areas of the diagnostic page.
• Look for defects.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.